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Seeing Both the Forest and the Trees – Enhancing Program Delivery using a Web-Based Information System

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Responsible for hundreds of projects worth several billion dollars, New York City Environmental Protection (DEP) needed a framework for enhancing visibility into program cost and schedule performance, and improved collaboration between the organization and program staff. This was achieved through the creation of a web-based Project Management Information System (PMIS), a powerful tool giving DEP the ability to visualize and access critical program data, as well as creating a dynamic work environment for automated business processes.

Combining source applications such as scheduling and cost-management software with SharePoint-based architecture displaying information in a user-friendly format, the PMIS facilitates data integration through a simple drill-down structure that allows navigation through high-level summaries at the Bureau and Agency level or to dive deeper into project-level information for specific data and automated workflows. The PMIS affords project managers the ability to monitor key performance indicators, track project trends, and manage budgets and schedules.
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Keywords: PMIS; Program management; automated business processes; capital planning; data integration; key performance indicators; project management; workflows

Document Type: Research Article

Publication date: 01 January 2011

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