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Open House Planning and Execution for any Size Utility

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An Open House brings a myriad of positive opportunities not only for the facility operators but also for the ratepayers. Those opportunities include witnessing the treatment process and related health and environmental benefits, gaining knowledge that allows for better discussions at off-site meetings and presentations, support of rate changes, and educating future generations. Open Houses can be tailored to facilities of different sizes and budgets while maintaining the above mentioned opportunities. It is also an event that can be built upon each year. The key to the success of an Open House is support by administrators, employees and elected officials to take the message directly to the public.
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Keywords: Open House; ratepayer communication

Document Type: Research Article

Publication date: 2011-01-01

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