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Project Management – Overcoming Resistance to Change

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Abstract:

The purpose of this paper is to help project managers in public agencies understand the reasons for resistance to change and provide steps to overcome or minimize the resistance. These are challenging times for all public agencies so there is a need to be wise stewards of public resources. An increase in efficiency may require reorganizing departments, reallocating resources and realigning staff roles and responsibilities and managing projects differently. These all require change and growth from all levels of employees in an organization. Reducing the resistance to change requires strong leadership qualities combined with proper project management skills. If these combined skills are incorporated into projects that implement change, they will be successful and can result in significant cost savings. The Orange County Sanitation District (OCSD) has undergone many of the aforementioned changes in the past couple of years and continues its austerity through efficiency while completing all tasks.

Keywords: OCSD; Orange County Sanitation District; change; cost savings; leadership; project management; resistance

Document Type: Research Article

DOI: http://dx.doi.org/10.2175/193864710798130427

Publication date: January 1, 2010

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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