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Total Water Management: A Business Model to Ensure Resource Conservation

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The provision of water service has historically been a highly fragmented business. This is particularly true outside the jurisdictional boundaries of cities where private water and wastewater entities provide service. In many cases, water and wastewater services are installed for specific developments only and do not focus on regional resource management. A change in the servicing model is required in order to meet the implications of water scarcity in the face of unprecedented population growth. In other words, a business model based on the fundamentals of a regional approach to resource management: Total Water Management (TWM). TWM ensures that water resources are available for development, but it more closely aligns infrastructure costs with the development cycle. Employing TWM, Global Water has saved over 7.5 GL (2 billion gallons) of fresh water, reduced operating expenses and developed regional-scale facilities. Combined with industry leading conservation-incenting rates and demand-side management and data programs, the result is sustainable resources management and sustainable business operations.

Keywords: Water recycling; conservation; demand-side management; development; incentives; rates; regional planning; total water management

Document Type: Research Article


Publication date: January 1, 2010

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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