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Promoting Sustainability Using the Effective Utility Management Attributes

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In 2007, the U.S. Environmental Protection Agency (EPA) in collaboration with the American Public Works Association (APWA), the American Water Works Association (AWWA), the National Association of Water Companies (NAWA), the National Association of Clean Water Agencies (NACWA) and the Water Environment Federation (WEF) signed a historic agreement to promote effective utility management. Across the water sector it was based on a series of (10) attributes of effectively managed water sector utilities and five (5) Keys to Management Success, based on the recommendations of a group of leading utility managers from around the country.

This paper will detail how these attributes, along with the appropriate key performance measures, can be directly linked to sustainability and provide real world examples of how water and wastewater utilities incorporated sustainability into the their operations using the attributes as guidance. A case study will cover the Kent County Regional Wastewater Treatment Facility (Frederica, DE).

Document Type: Research Article


Publication date: January 1, 2010

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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