How to Tap the Human Infrastructure to Gain Cost Effective Performance and Capacity Benefits at a Wastewater Treatment Plant
Authors: Wheeler, Gerard P.; Walsh, Cameron D.; Hegg, Bob A.
Source: Proceedings of the Water Environment Federation, WEFTEC 2010: Session 41 through Session 50 , pp. 3065-3084(20)
Publisher: Water Environment Federation
Abstract:Cost effective utility management strategies are fundamental to assimilate the multiplicity of emerging challenges that municipalities must face, especially during downturns in the economy. The paper demonstrates how organizational excellence, founded on authentic relationships and applying effective management solutions, can result in significant performance improvement and capacity benefits. The paper describes the significant human infrastructure changes necessary to achieve and sustain the significant environmental and financial benefits.
Document Type: Research Article
Publication date: 2010-01-01
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