@article {Ginley:2010:1938-6478:6514, author = "Ginley, Jim", title = "Understanding the Effective Utility Management (EUM) Collaborative Effort: Origins, Purposes, and Potential", journal = "Proceedings of the Water Environment Federation", volume = "2010", number = "9", year = "2010", abstract = "", pages = "6514-6533", url = "http://www.ingentaconnect.com/content/wef/wefproc/2010/00002010/00000009/art00008", doi = "doi:10.2175/193864710798207198" }