Remarkable Turnarounds in Good Times and Bad: Engaged Workforce Leads a Change from Good to Great!
Abstract:Through a process of management changes, employee engagement and adopting a performance culture, a small utility transformed itself from near financial ruin to a utility known nationwide as one of the best small companies to work for in America. By following the simple steps outlined in this article, Utilities across the country can follow this model to build their own winning workplace.
Document Type: Research Article
Publication date: 2010-01-01
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