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Utility Mobile Resource Management: Water Research Foundation Study Findings

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Water and wastewater utilities have the opportunity to achieve significant cost savings and efficiencies through the automation utility field operations. This presentation will provide an overview of the use and benefit of field technologies throughout the water and wastewater industry.

Highlights from Water Research Foundation (WRF) report #3178 on field computing and wireless technologies will describe industry-wide survey data, case studies, return-on-investment (ROI), common deployment challenges and best practices. Insight into the emerging Mobile Resource Management category of utility solutions will also be described to provide an overview of current and future technologies such as GPS, AMI/AMR, wireless communications and their application for utilities.

The presentation will provide utility executives and managers with a broad overview and tools to better understand and plan for deploying relevant technologies in their daily operations.

Keywords: Asset management; Automated Metering Infrastructure (AMI); Global Positioning System (GPS); Mobile Resource Management (MRM); customer service; field computing; field service; mobile computing; mobile technology; regulatory compliance; smart grid; wireless technology; workforce management

Document Type: Research Article


Publication date: January 1, 2010

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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