Caples Lake Main Dam Outlet Works Repair Project: Nexus of Seven EUM Attributes

$17.50 plus tax (Refund Policy)

Buy Article:


Highly successful public utility agencies often find themselves in situations where favorable outcomes require the seamless integration of several of the ten attributes of effective utility management (EUM). This paper features a recent example of an emergency water supply and operations challenge that required outreach to and transparent communications with regulators, resource managers, business owners, residents, and visitors to a high-elevation, multi-purpose reservoir. The project overcame challenges and achieved success through the confluence of the following EUM attributes: stakeholder understanding and support, operational optimization, operational resiliency, infrastructure stability, water resource adequacy, employee and leadership development, and community sustainability. The overall lesson is that while a utility may develop several EUM attributes, the measure of effectiveness is in synchronizing several attributes into a common theme, purpose and mission, especially when emergencies arise.
More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • ingentaconnect is not responsible for the content or availability of external websites



Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more