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Strategic Plan, Performance Measures, Environmental Management Systems: Toho Water Authority-Putting the Pieces Together

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An Environmental Management System (EMS) is capable of bringing focus and attention to critical issues faced by all utilities and it allows us to identify more clearly what possible solutions are available in dealing with these critical issues. Toho Water Authority (TWA) is currently in the process of implementing an EMS within their Treatment Operations Department. As a utility that is presently going through the process of getting ISO 14001:2004 certified, we bring a fresh perspective to the discussion. We will discuss the pitfalls and triumphs we have experienced in addition to advice for other utilities that will follow in our steps.

Keywords: Environmental Management System (EMS); ISO 14001:2004; Strategic Plan

Document Type: Research Article


Publication date: January 1, 2009

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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