Skip to main content

Managing Utilities in an Age of Unreason

Buy Article:

$17.50 plus tax (Refund Policy)

Or sign up for a free trial

Abstract:

Utility Managers are charged with the responsibility for developing the vision and supporting strategies necessary for creating and sustaining a high performance organization. This is a difficult task in an age of unreason where change now happens at a lot faster pace and in a more hostile environment. New business drivers keep piling on before effective strategies can be formulated and implemented. Increasingly, utility managers are being held accountable for the performance of the Utility in a number of areas including: service levels, budgets, regulations, and the environment. This paper provides a unique perspective on managing utilities and provides guidance on four key strategies, an implementation process as well as potential benefits from adopting the suggested concepts.

Document Type: Research Article

DOI: https://doi.org/10.2175/193864708788735079

Publication date: 2008-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more