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Lessons in Capital Program Delivery

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In the 1980's and 1990's the City of Los Angeles' Bureau of Engineering (the Bureau) implemented two large wastewater capital programs, one to cease ocean discharge of sludge and one to achieve full secondary treatment of all wastewater. The former program experienced high change order costs during construction and the latter had several construction contracts end in protracted litigation. Based on these experiences, the Bureau undertook a number of organizational changes and implemented a series of best practices with the goal of reducing the cost of total project delivery. Over the past 10-years, these changes have demonstrated very positive results. The wastewater program has been virtually free of construction litigation and change orders have averaged less than 4% over about 1.5 billion of construction. This paper describes some of the key themes, efforts, and lessons learned along this journey.

Document Type: Research Article


Publication date: 2008-01-01

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