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Why Ask an Operator? They Only Run the Place: A Case Study of the Design and Construction Process for the Kingston North End Sewage Pumping Station and How Operator Involvement Improves the End Product

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Upgrading existing wastewater infrastructure is a challenging task requiring the close interaction of practical engineering and the common sense approach that is brought to the table by the individuals who run the facility on a daily basis – the operators. When completing the design of wastewater infrastructure or designing the upgrades for new wastewater infrastructure, the involvement of operations staff during the project design, construction, and start up phases is a key factor that can make the difference between success and failure of the project.

This paper outlines a practical protocol on how to best use the owner's operating staff to enhance the design and construction performance of a complex pumping station upgrade utilizing the Kingston North End Pumping Station as an example. It also outlines how and why to involve operations staff during the project development, design, tendering, construction, and commissioning phases of a project based on experience and success at the Kingston North End pumping station upgrade.

Document Type: Research Article


Publication date: January 1, 2008

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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