San Francisco's Journey from “Out of Mind” to “In-Your-Face” – Gaining Support for a Multi-billion Dollar Wastewater Capital Program

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In 2006, the San Francisco Public Utilities Commission launched a multi-faceted public involvement effort to develop a long-term capital plan rebuilding the city's aging wastewater system. Considered by many a major change in agency policy, this new strategy has since facilitated an understanding and close working relationship our most vocal opponents, and overall improved the public and media awareness of the urgent infrastructure needs facing our sewer system. When the estimated cost of the plan was unveiled at over 4 billion in April 2008, there was little public outcry. In fact, most of the comments from stakeholders and the media urged us to not delay the projects.

Document Type: Research Article


Publication date: January 1, 2008

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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