This paper discusses the real world of planning, procuring and implementing an Enterprise Asset Management (EAM) System. The document describes the process used by the City of Chandler, AZ, the results of that process, and delivers an informed perspective on questions like: Who should
be involved? Can one system serve the needs of ten departments? Should we do business process modeling? What kind of benefits would justify such a large investment?
Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed. WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.