Strategic Planning, Sustainability, and the 21ST Century Workforce
Are the employees in your organization confident in their computer training? When assessing the effectiveness of training employees, organizations must consider the impact that core technology competency has on strategic business objectives. Read this paper to learn how your organization can link information technology (IT) learning and training initiatives to a broader human capital strategy to enable a significant organizational impact. This paper details the results of a project with the City of Detroit Water & Sewerage Department to assess organization-wide needs for IT core competencies related to business-based roles within each of the Department's organization units.
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Document Type: Research Article
Publication date: 2008-01-01
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