Proceedings of the Water Environment Federation

Florida's Water Future
pp. 1-1(1)

Driving Decisions to Closure on Projects with Multiple Competing Priorities
pp. 2-5(4)
Author: Dumm, Thomas E.

Managing the Water Cycle Shared Water and Wastewater Master Planning
pp. 6-17(12)
Authors: Patwardhan, Avinash S.; Tyagi, Aditya; Griffin, Mitch; Thomas, Elizabeth; McLane, Kraig; Bolam, David; Hankin, Karl; Russell, Brad

Innovative Modeling for Master Planning
pp. 18-43(26)
Authors: Bloomfield, Priscilla; Weissert, Toby; Kennedy, Lori; Caldwell, Sandy; Schultz, Steve

Tampa Bay Water - A Look Back
pp. 44-55(12)
Authors: Herd, Kenneth R.; Dysard, Joe A.

Preparing for the Future: The Development of a High School Utilities Intern Program for the City of Akron, Ohio
pp. 56-63(8)
Authors: Gresser, Brian M.; Hewitt, James A.

The Future Workforce: What One Utility is doing to Ensure Sustainability
pp. 64-66(3)
Author: Isbell, Marcia

Going, Going, Gone - Knowledge Capture at DC WASA
pp. 67-76(10)
Authors: Jennings, Jason; Gilmore, Terry

Strategic Planning, Sustainability, and the 21^ST Century Workforce
pp. 77-80(4)
Authors: Gillespie, Kathleen; DeLaura, Thomas J.; Quiggle, Kevin

Single System Enterprise Resource Planning (ERP) vs. Best of Breed (BOB) - Must it be a Fork in the Road?
pp. 81-87(7)
Author: Jablonsky, Dane

A Tale of Two CMMSs: Lessons Learned from Enterprise Implementation at the City of Sacramento (Software Selection is only the Beginning)
pp. 88-109(22)
Authors: Yee, Mike; Malone, Mike; Scott, Allan; Thompson, Kent

Eliminating the Blind Spot - Optimizing Erie County's Collection System Management Through an Integrated Web-Based Flow Monitoring and Hydraulic Modeling System
pp. 110-130(21)
Authors: Martin, Christopher; Quinn, Michael J.; Fiegl, Joseph L.; Verspagen, Brian; James, Rob; Nicholls, Taylor; Findlay, Dave

Using GIS to Bring Value to Value Engineering
pp. 131-137(7)
Authors: Simmons, Tonya; Johnson, Clayton; LiCausi, Vincent

Zen and the Art of Asset Management
pp. 138-147(10)
Author: Keary, Jim

Keep it Simple and Focused - A More Efficient method of Implementing Asset Management
pp. 148-152(5)
Authors: Sweeney, Micheal; Manning, Alan

Five Years of Asset Management at Seattle Public Utilities
pp. 153-170(18)
Author: Kelly, Elizabeth S.

Investing in Human Capital: The Littleton/Englewood Wastewater Treatment Plant Knowledge Management Initiative
pp. 171-177(7)
Authors: Goodburn, Cindy; Farmer, Greg

Getting Ready for the Next “Hurricane”: Responding to Impending Workforce Pressures in Jacksonville
pp. 178-195(18)
Authors: Kelly, Scott; Manning, Alan

EPCOR's experience balancing Performance Improvements with Succession Planning for Water Main repair crews
pp. 196-204(9)
Author: Ancel, Susan P.

Optimo™: An Innovative Wastewater Master Plan Optimization Model that Improves System Efficiency, Reduces Risks and Saves Capital and O&M Costs
pp. 205-217(13)
Authors: Ishida, Cari K.; Garvey, Elisa; Dent, Shawn; Deslauriers, Sarah; McDonald, Stephen; Clifton, Neil

Collaborative approach to crucial CIS acquisition builds future capabilities and captures immediate benefits at Saint Paul Regional Water Services
pp. 218-224(7)
Authors: Gleasonx, Steve; Wagner, Dave; Rettie, Malanie

Stormwater Billing: Navigating the Integration Challenges
pp. 225-244(20)
Authors: Kumar, Prabha; O'Donnell, Jim

Maximizing Technology in Systems Planning: Integration of SWMM, GIS, and other Specialized Software
pp. 245-253(9)
Authors: Hamid, Rizwan; Chittaluru, Prasad; Silat, Mushtaque; Crosby, Sus

“A Dynamic Affordability Approach - the Columbus Experience”
pp. 254-261(8)
Authors: Stahr, Richard W.; Blake, Dax

Capital Program/LTCP Rate Strategies - Finding Silver Bullets
pp. 262-272(11)
Authors: Dieterlen, Jeffrey P.; Jacob, Mark C.; Dieterlen, Jeffrey P

Incorporating a New Standardized Strength Customer Class for Improving Equity Among High Concentration Dischargers
pp. 273-279(7)
Authors: Lodor, MaryLynn; Malesky, Carol

Fiscal Reality Doesn't Bite - How to Create Realistic R&R (Rehabilitation and Renewal) Forecasts that Support Long Term Financial Plans
pp. 280-284(5)
Authors: Murray, Terry; Sklar, David C.

Capital Project Planning, Budgeting and Management - Are Utilities Unique?
pp. 285-294(10)
Authors: Rundio, Ted; Harris, David W.; Myres, Paul

Risk-Based Prioritization of a Wastewater Capital Improvement Program
pp. 295-309(15)
Authors: Mowery, Lisa B.; Abkian, Varouj S.; Tanowitz, Robert P.

Managing Your Collection System through Business Planning - What the City of Aurora, Colorado is Doing to Change how it Manages the Wastewater Collection System
pp. 310-319(10)
Authors: Chol, Greg; Wesley, Jacqueline; Armstrong, Robert

Enhancing Water Quality Regulatory Reporting through the Application of Internal Control Methods Used in Financial Reporting
pp. 320-325(6)
Authors: Wang, Jack Z.; Miller, Robert K.

Facilitating Consumer Confidence: Strategic Communications for Reclaimed Water
pp. 326-332(7)
Authors: Boucher, Marianna B.; Harr, Karen; Cole, S. Kirkham

Compliance and Commitment: The Metropolitan District Commission of Hartford Connecticut's Capacity, Management, Operations, and Maintenance (CMOM) Compliance Team
pp. 333-337(5)
Authors: Wall, Harvey; Adams, William F.; Anderson, Steve

Small Communities Partner to Dry up their Biosolid Regulatory Issue
pp. 338-351(14)
Authors: Stahl, Brian M.; Grant, Raynetta Curry; Hixson, Matt

Strategic Workforce Planning: Preparing Tomorrow's Workforce - Panel Discussion
pp. 352-352(1)

Implementing an Asset Management Focused CIP - Balancing Investments and Prioritizing Projects Where They Are Needed the MOST
pp. 353-358(6)
Authors: Whetham, Thomas J.; Sklar, David C.

Enabling Intelligent Asset Management and Improved Regulatory Compliance with an Integrated Data Warehouse (Case Study)
pp. 359-361(3)
Authors: Samuels, Cordell; Serjeantson, Bill

Understanding Infrastructure R&R Needs-and Funding them!
pp. 362-373(12)
Authors: Harlow, Kenneth V.; Ferons, Daniel R.

CMOM'S Role in Watershed Mangement
pp. 374-382(9)
Authors: Iltis, Jerome A.; Gonzales, Michael; Miertschin, James D.

A Win-Win Public-Private Partnership: The Tampa Bay Water Case Study - Chapters 1 and 2: How a Design-Build-Operate Concept Yields Benefits to Agency and Public
pp. 383-389(7)
Authors: Maxwell, J.; Kennedy, J.; McKenzie, S.; Kowal, J.; Alloway, C.; Edwards, S.

After the Storm - Analyzing Stormwater Options after Disaster Strikes
pp. 390-394(5)
Author: Bricmont, Angela Montoya

City and County of Broomfield Colorado Community Development Project - Third Party Project Management Approach for Software Implementation and Lessons Learned
pp. 395-401(7)
Authors: Bernard, Tommy; Gadzic, Margaret K.; Rosendahl, John; Standbridge, Kevin

Nixing Nitrification - A Lesson In Public Education How Titusville Turned A Burn Into A Healthy Dose
pp. 402-407(6)
Authors: Phillips, Maureen V.; Grant, Raynetta Curry; Etling, Gregory C.

Communication specialists and Engineers: Partners in Successful Project Delivery
pp. 408-417(10)
Authors: Farr, Cheryl; Irias, Xavier

Water Smart Peel
pp. 418-425(8)
Author: Vieira, Joe

Dallas Water Utilities: A Risk-Based Approach to Asset Renewal
pp. 426-439(14)
Authors: Heart, Simon; Cottingame, Marc; McLamarrah, Jane

Asset Management for a Growing Community - Leveraging Technology to Improve Performance
pp. 440-455(16)
Authors: Ash, Charles W.; Osthues, Gregory J.

Service Levels - Quantifying Business Objectives
pp. 456-467(12)
Authors: Huot, Mike; Dobson, Christoph; Harper, Erin

Lessons Learned During the Inventory & Condition Assessment of a Large Water Utility
pp. 468-472(5)
Author: Kirby, Richard

Using Environmental Management Systems to Lower Operating Costs and Improve Performance
pp. 473-487(15)
Author: Kricun, Andrew

Using Teams to Achieve a High Performance Wastewater Utility
pp. 488-495(8)
Author: Lattimore, Ocea

Operational Dictionary: Common Terms are Fundamental to Utility-Wide Communication and Tracking Operational Performance
pp. 496-502(7)
Authors: Casale, Robin J.; O'Connell, Barbora

It Strategic Plan Provided Direction, Organizational Alignment and Tangible Results
pp. 503-511(9)
Authors: Meulen, Paul Vonder; Rettie, Melanie

Changing Views on the Role of Customer Service - Panel
pp. 512-512(1)

Comprehensive Performance Assessment and Cost of Service Study “If You Don't Know Where You're Going, You'll End Up Somewhere Else”
pp. 513-525(13)
Authors: Bradfore, Shawn; Jackson, Dennis E.

Water - Who Needs It? Increasing Costs under Conditions of Scarcity
pp. 526-551(26)
Authors: Frost, Douglas; Jackson, Dennsi E.

Financial Implications of Reclaimed Water
pp. 552-555(4)
Author: Ryall, Rbert P.

Reclaimed Water - Issues and Funding
pp. 556-570(15)
Authors: Kemp, Diane; Miller, Bill

Qualserve Enhancement Provides Updated Tools to Improve Utility Operations
pp. 571-573(3)
Authors: Brueck, Terrance; Ginley, Jim

Florida Utilities Establish a Successful Statewide Benchmarking Initiative
pp. 574-577(4)
Authors: Cheatham, Joseph; Wheeler, Brian; Sweeney, Michael; Ginley, James

How Are We Doing? Deploying QualServe, Baldrige and KPIy's
pp. 578-591(14)
Authors: Vance, Susan E.; Thornsberry, Jack S.

Linking Day-to-Day Operations to Business Strategy
pp. 592-601(10)
Authors: Parrott, Tony; George, Biju; Casey, Ann; Coffey, Rheagan D.

Bridging Generation GAPS
pp. 602-607(6)
Author: Mestayer, Kathi

The New Melting Pot? Managing Communications with the Different Generations in Today's Workforce
pp. 608-614(7)
Author: Davis, Marci Hawk

Personality Typing at Work - Standardized Tests for Fun and Effectiveness
pp. 615-621(7)
Author: Zieburtz, William B.

Integrating Communications in Strategic Planning: Helping Utilities Communicate the Value of Water
pp. 622-629(8)
Authors: Passantino, Laurel; Means, Ed; Chowdhury, Zaid; Westerhoff, Garret

Planning Strategy in a Changing Climate
pp. 630-638(9)
Authors: Deslauriers, Sarah; Holmes, Lydia; McDonald, Steve; Loiacono, Jon

Confronting a 143M WWTP Rehabilitation Program or How Do You Eat an Elephant?
pp. 639-649(11)
Authors: Roll, Richard R.; Game, Robert E.; Lannon, Robert P.

A Proactive Approach to a Unique Utility
pp. 650-666(17)
Author: Kugel, Robecca D.

Political Influence on Wastewater Backup Policy
pp. 667-672(6)
Author: King, Christina

How Utilities can take the Lead in Securing the Community's Future!
pp. 673-683(11)
Author: Magdziasz, Jan

Workforce Development, Governance and Communications Strategy for the New York City Department of Environmental Protection
pp. 684-698(15)
Authors: Ospala, Mark; Yoskowitz, Seth; Padilla, Regina

Enough Planning! Time to Implement an Enterprise Asset Management System
pp. 699-704(6)
Authors: Chambers, Wendy; Azagra, Esteban; Harris, David

You're doing Asset Management - Spread the Word!
pp. 705-712(8)
Authors: Snyder, Mary K.; Goss, Claudia

Overcoming the Roadblocks to Implementing an Effective Asset Management Program
pp. 713-720(8)
Authors: Hyer, Celine; Townsend-Braun, Cheryl

Development of a Resource Typing Manual for Water Sector Mutual Aid And Assistance
pp. 721-729(9)
Authors: Moyers, Jack; Noble, Tom; Morley, Kevin

Sewer Lift Station System Vulnerability Analysis
pp. 730-739(10)
Authors: Eyma, Ron; Rodoli, Gilbert

The Emergency is Coming. Is Everybody Ready? Lessons Learned from a Review of the Business Continuity Program at EBMUD
pp. 740-753(14)
Authors: Sullivan, Ed; Halsne, Julia; Ambrose, Michael

Preparedness Reduces Risk
pp. 754-767(14)
Authors: Johnson, Albert; Gabriel, Raiph

Why Water and Wastewater Utilities should Prepare Business Continuity Plans and How they can Get Started
pp. 768-773(6)
Authors: Warren, Linda; Moyer, Jack