If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

MOULTON NIGUEL WATER DISTRICT: ORGANIZATIONAL PERFORMANCE IMPROVEMENT

$17.50 plus tax (Refund Policy)

Buy Article:

Abstract:

As the marketplace changes, public utilities are recognizing the need for organizational improvement as a result of many challenges, including aging workforce and infrastructure, advances in technology and increasing demand for reliable water supply. Moulton Niguel Water District (District) is facing these issues and asked MWH Business Solutions (MWH) to identify business drivers and constraints affecting organizational performance. The District and MWH are working to establish realistic levels of service and performance measures and performing an initial improvement analysis of the District's practices against industry benchmarks. The outcomes will enhance the District's service reliability levels, maintain workforce stability, improve business protocols and processes, and manage expectations for stakeholders.

Document Type: Research Article

DOI: http://dx.doi.org/10.2175/193864707787969784

Publication date: January 1, 2007

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • ingentaconnect is not responsible for the content or availability of external websites

Tools

Favourites

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more