If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email firstname.lastname@example.org
As a large municipal agency responsible for routine operation and maintenance of wastewater and solid waste collection, treatment and disposal, we face drivers for change that well known in our industry. We are challenged to: improve
business efficiencies do more at less cost, and address the impacts of an aging workforce. In 2005, our agency embarked on a plan to improve our business efficiency by improving
our project management capabilities. This initial endeavor involved project management training for 120 employees. This educational program proved to be the first step toward production of our agency's first set of Project Management Guidelines (Guidelines). These Guidelines are now recognized
as an elegant and innovative solution to all three of the challenges listed above, and was selected by the Bureau's Directors as one of the top 10 objectives in the Fiscal Year 2006–2007 Strategic Plan. This paper describes the steps we took to enhance our project management
culture and create documentation of our own project delivery procedures. By applying the concept of a project lifecycle and leveraging in-house resources, we were able to successfully complete the development of the Guidelines. A rollout plan for the Guidelines is described, which will support
the Bureau's need to have a project management resource that is up to date, regularly improved, and used to support daily activities by Bureau staff. In addition to now having detailed documentation of the Bureau's Project Management procedures, this paper also describes the synergistic
benefits that have been realized along the way. These benefits fall in the categories of Knowledge Retention, Communication, Customized Education, Networking, and Cost.
Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed. WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.