Considering Policy Implementation Alongside Policy Formulation in Drinking Water Management in New Zealand and for Pacific Islands

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This paper reflects on the experiences of the authors in facilitating the involvement of small, rural, and isolated communities in the development of national drinking water standards for New Zealand. The key message we want to give in this paper is the value of involving the communities that are expected to implement policies or plans as these are formulated, to avoid the situation of policies or plans that cannot or will not be implemented, or that result in unintentional and undesirable side effects (such as widening the gap between drinking water supplies that can and cannot demonstrate safe drinking water).

We use the Theory of Constraints' Six Layers of Resistance model (Smith 2000; Mabin et al., 2001) to show how community participants worked through natural human reaction (the layers). Participants moved from initial resentment and uncertainty about the possible local implications of the proposed revision of the standards and proposed amendments to legislation, to contributing to shaping of standards compliance criteria that could achieve the common outcome of providing safe drinking water without imposing seemingly unnecessary and unattainable changes in practice.

We conclude by discussing how the lessons can be applied more generally to the development of regional or national policies or local action plans, and across drinking water, wastewater, and sustainable water resources management.

Document Type: Research Article


Publication date: January 1, 2006

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  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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