Skip to main content

New Bedford EMS: Audit Leads to Continual Improvement

Buy Article:

$9.50 plus tax (Refund Policy)

Or sign up for a free trial

The audit function of an environmental management system (EMS) is critical in providing regular assessment of system activities and monitoring performance, though it can also be a source of dread. Opening your operation to an internal or external evaluation may seem threatening, but it is through the process of self-evaluation and audits that process improvement can be realized. Using the EMS framework of continual improvement, the city of New Bedford's Department of Public Infrastructure (DPI) is realizing operational improvements through the systematic process of conformance and compliance audits.

The word audit often strikes fear and dread in most people and organizations. Audits are viewed as an uncomfortable exercise and thus avoided or at best entered into reluctantly. The city of New Bedford's DPI came to realize that an audit is a tool for promoting process, operational and environmental performance improvement and should be viewed in that light. The audit cycle of New Bedford's recently implemented EMS proved to be a learning experience, yielding additional benefits above those initially recognized through the EMS implementation. The audit process at the DPI stretched the boundary of the EMS to provide benefits beyond the designated fence line of the system and has provided the impetus for both organizational and operation improvement. Most importantly, the audit cycle has institutionalized EMS processes and policies within the management and work crews of the DPI providing a sustainable program for continual improvement.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Document Type: Research Article

Publication date: 2006-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more