Managing change within today's public water and sewer utility requires clear objectives and alignment among departments and employees. In the Loudoun County Sanitation Authority (LCSA), a company-wide Strategic Plan, departmental Action Plans, and individual Performance Objectives combine
to enhance ownership and maintain organizational alignment. Employees work towards advancing the organization through individual efforts that complement the Strategic Plan and improve organizational effectiveness. This paper presents the LCSA Performance Appraisal System and its relationship
to the Strategic Plan. Developed to serve as a component of a new Pay-for-Value System, the Appraisal System represents the vision and values of the utility; supports the Strategic Plan; promotes employee versatility; and fosters skill development and career advancement. The paper discusses
the consequences and overall value of Performance Objectives when compared to more traditional Performance Factors (such as dependability, initiative or work quality) that historically have embodied the knowledge, skills and abilities of employees. The energy and desire to achieve individual
Performance Objectives is influenced by this Appraisal System.
Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed. WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.