TOMORROW'S UTILITY LEADERSHIP
Abstract:One of the highest priorities that water and wastewater utilities will confront over the next decade is their utility leadership and management. The most critical role of leaders will be to develop and execute thoughtful long-range plans aligned with the utility's mission, elected and appointed officials and other stakeholders.
Three case studies illustrate how utilities are developing their leadership and how they are executing their long-term plans. Based on these case studies and interviews with other utilities, a seven point framework for execution of long-range plans has been developed.
Document Type: Research Article
Publication date: January 1, 2006
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