@article {Pollard:2006:1938-6478:493,
	author = "Pollard, S.J.T. and MacGillivray, B.H. and Hamilton, P.D. and Hrudey, S.E. and Strutt, J.E. and Sharp, J.V. and Reekie, L.",
	title = "BETTER UTILITY DECISIONS EVALUATING ORGANISATIONAL MATURITY IN RISK MANAGEMENT WITHIN THE WATER UTILITY SECTOR",
	journal = "Proceedings of the Water Environment Federation",
	volume = "2006",
	number = "1",
	year = "2006",
	abstract = "Risk management in the water utility sector is fast becoming an explicit paradigm. Here, we describe the application of a risk management capability maturity model to benchmark the risk management maturity of water utilities from the UK, Australia and the USA. The analysis is suggestive of capabilities in the sector as a whole and illustrates the need for improved competencies in risk management and the management of risk knowledge. Heightened level of risk management capability can be achieved by improving the risk management cultures within organisations.",
	pages = "493-501",
	url = "http://www.ingentaconnect.com/content/wef/wefproc/2006/00002006/00000001/art00043"
}