USING TECHNOLOGY TO REDUCE REGULATORY COMPLIANCE RISKS
Abstract:The regulatory demands on water and wastewater utilities are persistent, growing, and evolving, which places a special strain on utility directors, compliance managers, and the plant, field and laboratory staff directly involved in the compliance function. Moreover, the risks of non-compliance are varied and growing. Reducing regulatory risks requires multiple mitigation strategies, some of which can be enhanced through appropriate use of technologies. This paper describes the predominant risks, several suggested mitigation strategies, and the role of information technologies in reducing risk. Technologies implemented at the City of Phoenix Water Services Department are described as examples of effective technology uses.
Document Type: Research Article
Publication date: 2006-01-01
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