Skip to main content

The Good, The Bad and The Daunting – Reaping Benefits From A Management Audit

Buy Article:

$17.50 plus tax (Refund Policy)

Or sign up for a free trial

Abstract:

While most managers believe that their utility can be improved, very few have the time to determine what types of improvements are necessary and where they should invest their efforts. In compliance with its mission statement and state statute, the Tarrant Regional Water District (TRWD) periodically undertakes a management audit. TRWD has used this audit to help determine what steps it should be taking to improve overall performance. TRWD management retained CDM to perform an audit that would meet both the requirements of the Texas Natural Resources Conservation Commission (now named Texas Commission on Environmental Quality “TCEQ") and help optimize TRWD operations and planning.

TRWD management decided to use the TCEQ management audit as an opportunity to provide an independent assessment of management and operations that was more extensive than the TCEQ requirements. In particular, TRWD was interested in recommendations on how to optimize use of the major new information systems being implemented. TRWD was also looking for ways to improve coordination and communication between departments as well as other suggestions for improving overall efficiency. CDM assessed TRWD's relative competitiveness and crafted a plan for improving overall performance. Specific areas of focus included:

Document Type: Research Article

DOI: https://doi.org/10.2175/193864706783789824

Publication date: 2006-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free ContentFree content
  • Partial Free ContentPartial Free content
  • New ContentNew content
  • Open Access ContentOpen access content
  • Partial Open Access ContentPartial Open access content
  • Subscribed ContentSubscribed content
  • Partial Subscribed ContentPartial Subscribed content
  • Free Trial ContentFree trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more