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Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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Publisher: Water Environment Federation

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WEF/AWWA Joint Management 2006
The Name of the Game is Sustain!

Session MON2: Capital funding – Today's vs. Tomorrow's Customers

CREATING NEW SEWER SERVICE CHARGES TO REHABILITATE AN AGING SEWER SYSTEM
pp. 1-7(7)
Authors: Huang, Steve; Alvarez, Desi; Spresney, Lisa M.; Hoag, Grant E.

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Session MON3: Asset Management – Its Present and Future Value

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IMPLEMENTING ASSET MANAGEMENT: A CAPITAL PLANNING BASED APPROACH
pp. 52-74(23)
Authors: Shank, David; Kent, Jeff; McFadden, Tom

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Session MON4: The Powers That Be: Innovative Energy Ideas

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ENERGY SAVINGS: HOW MUCH CAN YOU SAVE?
pp. 104-112(9)
Author: Cantwell, Joseph C.

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MANAGING THE DOWNSIDE RISKS OF ENERGY MANAGEMENT: THE ENERGY TRADEOFFS CHALLENGING WATER UTILITIES
pp. 113-133(21)
Authors: Raucher, Robert S.; Cooney, Kevin; Claveau, Clare Haas; Bernosky, Joe; Cromwell, John

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Session MON5: Benchmarking Performance for Continuous Improvement

Linking QualServe Performance Indicators To A Utility's Strategic Direction
pp. 134-138(5)
Authors: Brueck, Terry; Turner, Billy; Patterson, Jim

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Session MON6: In Pursuit of Enhanced Customer Service

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Including Utility Customers and Stakeholders in Strategic Planning for Customer Satisfaction
pp. 158-166(9)
Authors: Turner, Billy; Sanders, Linda; Patterson, James; Sweeney, Michael

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EUREKA! A FORMULA FOR COMMUNICATING WITH THE PUBLIC IN TIMES OF STRESS
pp. 172-177(6)
Author: Bilanchone, Linda Powers

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Session MON7: Sustainability is the Name of the Game

SUSTAINABILITY IN PUBLIC UTILITY MANAGEMENT – WHAT IS THE ROLE?
pp. 178-184(7)
Author: Zieburtz, William B.

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Session MON8: Beating the Path to Better Practices

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BETTER IDEAS COME WITH AN EXPANDED MANAGEMENT TEAM
pp. 247-255(9)
Author: Yep, Ray

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The Good, The Bad and The Daunting – Reaping Benefits From A Management Audit
pp. 266-275(10)
Authors: P.E., Richard Sawey,; Oliver, Jim

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Session MON9: Better Information Means Better Decisions

REGION OF PEEL – ASSET MANAGEMENT PLAN
pp. 294-304(11)
Authors: Mander, Troy; Martins, Terry

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INCREASING CAPITAL PROGRAM SUCCESS WITH INFORMATION TECHNOLOGY
pp. 305-311(7)
Author: Carter, Edward F.

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Session TUE1: Telling it Like it is and Getting Results

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BEGINNING AT THE BEGINNING WITH THE COMMUNITY
pp. 317-324(8)
Author: Molise, Gina

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Session TUE2: Things to Know and Too Good to Miss

WORKING EFFECTIVELY WITH YOUR BOARD OF DIRECTORS: A NEW TAKE ON “MANAGING YOUR BOSS"
pp. 333-342(10)
Authors: Fairchild, F. Peter; Ridge, Joseph T.; Anderson, Stephen C.

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Benefits of Utility Acquisition and Consolidation
pp. 351-378(28)
Authors: Hals, Leta; Davis, Frank

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Session TUE3: Meeting the Needs of Customers and Assets

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Session TUE4: Success with Succession Planning I

Practical Strategies for Succession Planning and Knowledge Management
pp. 421-434(14)
Authors: Berzon, Judi; Currie, Richard B.

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INTERIM CONTRACT MANAGEMENT: AN EFFECTIVE BRIDGE TO STABLE LONG-TERM OPERATIONS
pp. 439-448(10)
Authors: Kellogg, Stephen R.; Grissop, Georgine A.; Taylor, James L.; Kellogg, Stephen R.

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Session TUE5: Improving Compliance through Technology

Solving the Regulatory Quagmire: Enterprise Compliance Management
pp. 449-472(24)
Authors: Bacon, William R.; Dower, Nadine J.; D'Urso, Chris

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USING TECHNOLOGY TO REDUCE REGULATORY COMPLIANCE RISKS
pp. 473-482(10)
Authors: Hollander, Robert; Harris, David W.; Azagra, Esteban

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Session TUE6: Risk Management: A Roll of the Dice or Good Planning?

BETTER UTILITY DECISIONS – EVALUATING ORGANISATIONAL MATURITY IN RISK MANAGEMENT WITHIN THE WATER UTILITY SECTOR
pp. 493-501(9)
Authors: Pollard, S.J.T.; MacGillivray, B.H.; Hamilton, P.D.; Hrudey, S.E.; Strutt, J.E.; Sharp, J.V.; Reekie, L.

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MONTE CARLO ANALYSIS TO MANAGE RISKS AND IMPROVE CIP PLANNING AND BUDGETING
pp. 502-516(15)
Authors: Smith, Matthew P.; Salgaonkar, Jag; May, David K.; Gaus, Hans J.

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MANAGING DECONTAMINATION WATER: A UTILITY PLANNING TOOL
pp. 517-545(29)
Author: Warren, Linda P.

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Session TUE7: New Ways to Be Successful Leaders

TOMORROW'S UTILITY LEADERSHIP
pp. 546-559(14)
Author: Westerhoff, Gary

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CHANGE AND INNOVATION REQUIRE A “MIRROR OF CLARITY"
pp. 560-566(7)
Author: Nespica, Larry R.

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The City of Tampa Wastewater Department Builds a Strengths-Based Organization
pp. 567-574(8)
Authors: Baird, Brad; Jurkovac, Brad

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Session TUE8: Off the Beaten Path: Choosing alternative Delivery Techniques

UPGRADING A CONTRACT OPERATIONS PROGRAM FOR BEST PRACTICES AND BEST VALUE
pp. 582-603(22)
Authors: Eisenhardt, Paul; Graham, Guy

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A Review of Key Business Services Results in “Win-Wins” for Toho Water and the City of Kissimmee
pp. 604-610(7)
Authors: Wheeler, Brian; Sweeney, Michael; Katmarian, Eric

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Session TUE9: Why Your Assets Need a Management System

IMPLEMENTING A RISK-BASED ASSET MANAGEMENT PROGRAM
pp. 624-631(8)
Authors: Huot, Mike; Snyder, Mary; Harper, Erin; Meier, Dave

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Session TUE10: People are Critical Assets: Making Time and Training Count

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Session TUE11: Financial Health – the Customer and the Utility

FINANCIAL ANALYSIS OF RESIDENTIAL WATER AND SEWER RATES AND RATE SETTING PRACTICES
pp. 662-685(24)
Authors: Hughes, Jeffrey; Eskaf, Shadi; Thorsten, Rich

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Your Utility Financial Health Exam: The What, Why, When and How to Achieve Optimal Financial Health
pp. 694-701(8)
Authors: Brandt, Peiffer A.; Stannard, William G.

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Session TUE12: The Asset Management Organization - Not a “Trivial Pursuit”

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Session WED1: Strategy Leads to Action

THE 12-STEP PROGRAM FOR BUSINESS REHABILITATION
pp. 728-735(8)
Author: Bash, Scott

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Using Strategy to Build an Action-Oriented Organization
pp. 746-752(7)
Authors: Charleston, Craig; Westerfield, Rick; Olmstead, Jerry; Brueck, Terry

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A PRACTICAL GUIDE TO STRATEGIC PLANNING AND EXECUTION THE LOS ANGELES EXPERIENCE
pp. 753-772(20)
Authors: Abkian, Varouj S.; Robinson, Rita L.

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Session WED2: Success with Succession Planning II

IMPLEMENTATION OF AN ORGANIZATIONAL DEVELOPMENT PLAN TO CREATE A LEARNING ORGANIZATION
pp. 773-788(16)
Authors: Waltrip, David; Maniscalco, John; Meinhard, Charlyne; Anderson, Alison

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Session WED3: Making Security Make Sense

Is Technology Security Keeping You Away From Data You Need?
pp. 799-803(5)
Authors: Sands, Candace; Brueck, Terry

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SECURITY: VA to DC
pp. 810-818(9)
Author: Turner, Billy G.

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