INFRASTRUCTURE MANAGEMENT EQUALS REDUCED BLOCKAGES
The City of Olathe, Kansas is a medium sized city in the Greater Kansas City area. We maintain approximately 375 miles of sanitary sewer mains. The city has developed a comprehensive maintenance plan that considers various factors that can cause sanitary sewer overflows. Since 1999 we have reduced our sanitary sewer overflows to fewer than 10 per year. To enhance customer relationships we provide a reimbursement program for our customers who experience a sanitary sewer overflow that will reimburse $2,000.00 of cleanup costs.
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Document Type: Research Article
Publication date: 2005-01-01
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