Skip to main content

DEFINING LABORATORY CORE COMPETENCIES FOR ORGANIZATIONAL OPTIMIZATION

Buy Article:

$9.50 plus tax (Refund Policy)

Or sign up for a free trial

To address the “Sanitary Sewer Overflow” federal mandate a new program was created at The Little Patuxent Water Reclamation Plant. A strategic functional plan was developed for reorganization so that staff could be moved from the laboratory to the new program. Two fully benefited permanent positions were moved out of the laboratory to staff the new program.

This paper's prime focus is on the strategic value of defining the laboratory's core competencies. Core competencies are defined as those activities that an organization performs extraordinarily well in comparison to its competitors. A public institution has no direct competitors, but benchmarking against other institutions, and performing cost/benefit analyses for performing work in-house versus contracting it out, can identify strengths and weaknesses.

Valuable strategic insights came from defining the laboratory's core competencies. In the evaluation, the managers discovered the laboratory excelled at providing same day turn-around analyses for NPDES compliance and process control. A total paradigm shift was required. The laboratory became a “lean, mean, short turn-around team.”
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Document Type: Research Article

Publication date: 01 January 2004

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more