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When an organization signs up to be one of the demonstration agencies with the National Biosolids Partneship (NBP) Environmental Management System (EMS) program, they are excited and ready to develop and implement the program. Depending on the size of the agency, it may take one to
two years to develop the EMS manual and another year to implement it. After the implementation phase and the agency is confident to have the program audited, an independent third party comes to verify if the program is working and conforming to the requirements of the NBP. After three years
of development and implementation, the City of Los Angeles (City) became the second agency to be certified and admitted to the NBP EMS program. The 8-day audit process was tedious and stressful to most of the staff involved. However, the results of the audit were very promising and offer a
lot of benefits to the program, staff and the public. Having an independent audit, the gaps were identified, and corrective action plans were developed and completed in a timely manner. This paper will focus on the City of Los Angeles' perspective on the audit process, recommendations
on how to avoid the pains associated with an audit and the lessons learned.
Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed. WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.