Skip to main content

STRATEGIC PLANNING BY WATER UTILITIES: A REVIEW OF PRIVATE SECTOR AND LEADING WATER UTILITIES' EXPERIENCE

The full text article is not available for purchase.

The publisher only permits individual articles to be downloaded by subscribers.

or click here to sign up for a free trial

Abstract:

Over at least the last decade of the 20th century, an increasingly dynamic, competitive, and complex marketplace has transformed the relatively stable water and wastewater industry. Assumptions of unchallenged monopoly, relatively low rates, and an unobtrusive presence in the community are no longer tenable in an environment of rapidly escalating costs, public interest, and competition. Historic perspectives embracing preservation of the status quo must be modified, if not abandoned entirely. Rather, water and wastewater utilities must define and implement strategies that convey value and reliability, blunt competition, and are responsive to changing market conditions.

This paper reviews the experience of select private sector organizations and leading water utilities in conducting strategic planning processes and the characteristics of the resultant strategic plans. It reports and builds upon recent AwwaRF sponsored research related to the development of a strategic planning process, and it outlines the potential application of strategic planning principles to current and emerging utility management challenges.

Document Type: Research Article

DOI: http://dx.doi.org/10.2175/193864704784342046

Publication date: January 1, 2004

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Ingenta Connect is not responsible for the content or availability of external websites
wef/wefproc/2004/00002004/00000002/art00055
dcterms_title,dcterms_description,pub_keyword
6
5
20
40
5

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more