If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

TECHNOLOGY-BASED TRAINING: POINT, CLICK, CREDIT Web-Based O&M Training Leads Change in Columbus, OH

$17.50 plus tax (Refund Policy)

Buy Article:


As data-based technologies become more prevalent at wastewater treatment facilities, more information becomes available for use in planning, decision-making, and training. The greatest challenge for utilities is to effectively store, access and utilize this information to improve the performance of both the facility and the staff. The City of Columbus, Ohio, Division of Sewerage and Drainage, recently completed pilot testing web-based technology for the development of an on-line operations and maintenance training program at two of its wastewater treatment plants. In doing so, DOSD was able to provide a means to train staff on the equipment actually at the plant, thus promoting and fostering a more efficient, well-trained workforce. In addition, the interactive learning modules provided staff the opportunity to benchmark their proficiency against a set of uniform standards, encouraging staff development while preserving training information and institutional knowledge in a reusable system. The on-line training further provided DOSD management with the ability to monitor staff and provide the appropriate feedback throughout the learning process, ensuring that training and development goals are met.

Document Type: Research Article

DOI: http://dx.doi.org/10.2175/193864704784342569

Publication date: January 1, 2004

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access.
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • ingentaconnect is not responsible for the content or availability of external websites



Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more