Skip to main content

CANADIAN MUNICIPAL BENCHMARKING AND BEST PRACTICES INITIATIVES: WHAT'S THE CONNECTION?

Buy Article:

$17.50 plus tax (Refund Policy)

Or sign up for a free trial

INTRODUCTION

Canada has taken up the challenge to develop municipal benchmarking and best practices initiatives for continuous improvement of our water and wastewater utility operations. A number of key national and provincial initiatives have been implemented that are providing municipal managers with innovative new tools to assist in their quest for superior performance. The National Water and Wastewater Benchmarking Initiative, Ontario Municipal Benchmarking Initiative, Ontario Municipal Performance Measurement Program, National Guide to Sustainable Municipal Infrastructure and Ontario Centre for Municipal Best Practices are leading edge programs that are helping Canadian municipalities achieve higher and higher levels of service excellence. But what is the connection? How do these various benchmarking and best practices fit together in the continuous improvement process for water and wastewater operations? More importantly, how do utility managers, when faced with limited time and resources, determine what is the right program for them?
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Document Type: Research Article

Publication date: 2003-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more