Skip to main content

YOU WORK FOR A BUSINESS: DO YOU MANAGE YOUR WASTEWATER TREATMENT FACILITY LIKE ONE?

Buy Article:

$9.50 plus tax (Refund Policy)

Or sign up for a free trial

Managers and operators of industrial wastewater treatment facilities have historically reported on the cost-effectiveness of their operations; surveys have shown that privately-operated facilities have staffing levels in the range of 65 to 70 percent of those for comparable municipally-operated treatment plants. The author, however, still encounters industrial treatment and pretreatment facilities of which the management and staff are unfamiliar with their operations and maintenance (O&M) costs and the components thereof; sometimes even a total expenditure is not easily derived, due to the methods used in plant-level accounting in some manufacturing companies. While the competitiveness pressures on public operations have spawned a variety of optimization initiatives, identification of best practice approaches, benchmarking, optimal staffing evaluations, and the like, little of this activity has been routinely reported in the industrial treatment sector. Industrial plants are increasingly outsourcing their treatment facilities, and company management sometimes asks for wastewater treatment cost reductions which are unreasonable and unsupported.

For a manufacturer, treatment is a support or business service, and you must do your best to maintain your internal (product-making) customers and demonstrate your value. Arm yourself with the facts which support your present competitive position and your plans for improvement.

Benchmarking is commonly used in private business as a performance measure to improve efficiency, reduce costs, and improve customer service and product quality. In contrast, the use of benchmarking in public agencies is relatively new. Benchmarking of industrial wastewater treatment and performance is less common place. There are two primary types of benchmarking: metric benchmarking and process benchmarking.

Although effluent compliance is an imperative performance measurement, a singular focus on compliance is misleading. Comparison of a facility's performance measurements and business processes to those of similar treatment facilities through metric benchmarking and process benchmarking, respectively, yields even better clues to improvement and cost saving opportunities, and allow a particular site to track its performance over time.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Document Type: Research Article

Publication date: 2003-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more