Skip to main content

Implementing a LIMS: “It's More than Just Software”

Buy Article:

$17.50 plus tax (Refund Policy)

Or sign up for a free trial

Abstract:

Approximately five years ago Clean Water Services (formerly Unified Sewerage Agency) undertook a project to upgrade its entire information system network. In preparation for this project, Clean Water Services (the District) developed a Strategic Information System Plan (SISP) outlining the District's information systems needs, strategies, and goals. Each new application to be implemented at the District was to adhere to the requirements set forth by the SISP. A Laboratory Information Management System (LIMS) was included within the initiative

After much deliberation and investigation by the LIMS selection team, a vendor was chosen. Configuration tasks began and soon faced major delays due to miscommunication between the LIMS vendor and the District, differences in contractual interpretations, and lack of communication and understanding with key LIMS stakeholders. In addition, preparation for process improvements with the new LIMS was absent.

To help resolve these problems, the District's LIMS project manager and an independent consultant hired to assist with SISP initiatives teamed together to overcome project delays. The consultant and the project manager realized lack of communication was the primary reason for project shortcomings and they developed a plan of attack in order to address these issues. The plan was to achieve the following:



renegotiate key elements of the contract with the LIMS vendors to get configuration back on track,


develop a configuration which captured the essence of the old LIMS but took advantage of the new LIMS functionality,


establish process improvements with the new LIMS,


involve all key stakeholders in decision-making,


establish clear lines of communication,


prepare lab staff for the new LIMS, and


ensure acceptance of the new LIMS with staff and stakeholders.


This paper discusses the tasks and actions taken by the LIMS project manager and the consultant to address and complete the above goals. Furthermore, the paper will discuss and offer suggestions for tasks a LIMS project manager should consider.

Document Type: Research Article

DOI: https://doi.org/10.2175/193864702784164109

Publication date: 2002-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more