Strategic Financial Planning: Cornerstone to a Successful Utility

Authors: Howe, Peggy L.; Landis, Alan P.

Source: Proceedings of the Water Environment Federation, WEFTEC 2002: Session 51 through Session 60 , pp. 14-20(7)

Publisher: Water Environment Federation

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Abstract:

Consistent with many utilities in the U.S., the Metropolitan Sewer District (MSD) of Greater Cincinnati has faced many challenges in the past 20 years. Capacity demands associated with growth, an aging infrastructure, financial demands linked to capital expenditures as well as inflation, and more stringent regulatory requirements are some of the more significant challenges the District has addressed. Maintaining customer satisfaction while addressing such challenges requires progressive management combined with long range strategic planning.

Document Type: Research article

DOI: http://dx.doi.org/10.2175/193864702784164073

Publication date: 2002-01-01

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Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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