STRATEGIC PLANNING: BALANCING CONTINUOUS IMPROVEMENT AND STRATEGIC INSIGHTS
Abstract:Located in one of the fastest growing business areas in the country with a tradition of excellent compliance and low sewer service rates, The Fairfax County Wastewater Program has been a wastewater industry leader in the development of business processes that help manage change. For example,
1970's…Regionalization of Treatment Plants
1980's…Programmed Rehabilitation and Replacement
1990's Stabilization of Rates service charges and availability fees
Document Type: Research Article
Publication date: January 1, 2002
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