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Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

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Publisher: Water Environment Federation

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WEF/AWWA Joint Management 2002

Session 01: Asset Management

CMMS EASES CMOM RESPONSE
pp. 21-33(13)
Authors: Stanton, Amy; Ekmark, Melissa; Peters, Jim

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IMPLEMENTATION OF A COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM FOR THE CITY OF ATLANTA
pp. 34-44(11)
Authors: Atere-Roberts, Samuel O.; Bash, Scott A.

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Session 03: Alternative Delivery Methods

SELECTING THE OPTIMUM DELIVERY PROCESS
pp. 64-74(11)
Authors: Schmidt, Harold E.; Layton, Troy E.; Rynning, Mark A.

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IMPROVING IMPLEMENTATION PERFORMANCE FOR CAPITAL PROGRAMS
pp. 75-101(27)
Authors: Allen, Bob; Matichich, Mike

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TORONTO BIOSOLIDS PROJECTS: THREE CONTRACTS, TWO DESIGN BUILD APPROACHES
pp. 102-121(20)
Authors: Nazareth, Vincent; Saknenko, Valera; Bryson, John; Oka, Kiyoshi; Wilewski, Vitek

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MANAGING A LARGE WATER SYSTEM EXPANSION
pp. 122-128(7)
Author: Yoder, Jess

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Session 04: Team

LABOR-MANAGEMENT TEAM SUCCEEDS WITH NEW MANAGEMENT MODEL
pp. 129-135(7)
Authors: Kidder, Joe; Hoeve, Mary

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GETTING AND STAYING COMPETITIVE
pp. 136-140(5)
Authors: NICHOLAS, EUGENE J.; FLYNN, CHUCK

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EMPLOYEE STUDY TEAMS DRIVE 4 MILLION IN COST SAVINGS
pp. 149-170(22)
Authors: Pintenich, Jeffrey L.; Balthrop, Hal

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Session 05: Rates and Charges

GETTING YOUR MONEY'S WORTH: USING RATE MODELS AS MANAGEMENT TOOLS
pp. 171-179(9)
Authors: Sampsel, Eric; Madigan, Jay; Pogge, Frank; Seader, David

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ASSESSMENT OF COMMERCIAL CUSTOMER WATER IMPACTS
pp. 209-223(15)
Authors: Rynning, Mark A.; Hartman, Gerald C.; Hargray, Vernon

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Session 06: Maintenance Optimization

MAINTENANCE STRATEGIC PLANNING: A CASE STUDY
pp. 224-239(16)
Author: NICHOLAS, EUGENE J.

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Session 07: MIS

IMPROVED UTILITY MANAGEMENT WITH TECHNOLOGY AND COMPETITIVE STAFFING
pp. 247-254(8)
Authors: Caldwell, John; Kellogg, Stephen

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WHAT A GENERAL MANAGER MUST KNOW ABOUT TECHNOLOGY TO THRIVE (THE SIX RULES OF NEVER)
pp. 255-260(6)
Authors: Courtright, Geoffrey; Manning, Alan

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Session 08: Performance Measurement

PERFORMANCE INDICATORS FOR WATER AND WASTEWATER UTILITIES
pp. 267-274(8)
Authors: Crotty, Patrick; Keeley, Kurt

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PERFORMANCE MEASUREMENT: EXPERIENCE FROM THE “FRONT LINES”
pp. 275-283(9)
Authors: Brueck, Terry; Pramanik, Amit

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Performance Measures: Going Beyond Competitiveness
pp. 284-292(9)
Author: Goscicki, Edward

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Session 09: E-Business

Web-Based Enterprise Information System Supports Phoenix Water Services Department Reengineering Needs
pp. 293-297(5)
Authors: Schell, Devin; Arn, Thomas; Baker, Daniel P.

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e-Business Without the Commerce
pp. 298-303(6)
Authors: Williams, Corey; Lynnes, Ryan

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WATER ON THE WEB: CUSTOMER INFORMATION TO PROMOTE CONSERVATION
pp. 304-313(10)
Authors: Gabaldón, Arturo; Weber, Michael D.; Vance, Daniel; Woodruff, David

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Session 10: Continuous Improvement

LESSONS LEARNED IN THE TRENCHES: THE WSSC PILOT PROGRAM
pp. 314-334(21)
Authors: Masengale, Debra L.; Deal, George; Sander, Lorraine

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Continuous Improvement At Massachusetts Water Resource Authority
pp. 335-354(20)
Authors: Walker, Leroy; Olstein, Myron

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Session 12: Utility Wide Issues

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Innovative Wastewater Master Planning
pp. 379-384(6)
Authors: Monroe, Alex L.; Vogt, Ken

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MODELING ONE OF THE LARGEST SANITATION DISTRICTS IN THE U.S.
pp. 385-396(12)
Author: Cote, Daniel H.

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Session 13: Energy

OUTSOURCING ENERGY MANAGEMENT AT VILLAGE CREEK WASTEWATER TREATMENT PLANT
pp. 397-402(6)
Authors: McMillon, Robert; Tipton, Randy

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THE ELECTRIC MARKET IN CRISIS: DANGER OR OPPORTUNITY?
pp. 424-428(5)
Author: Winter, John

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Session 14: Small Utilities

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Positioning Your Utility to Maximize Selling Price in Today's World of Acquisition Mania
pp. 444-452(9)
Authors: Ambrose, Robert D.; Mussman, J. Michael

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Session 15: Top Management Issues

Seven Bad Habits of Highly Defective Utilities
pp. 453-459(7)
Author: Zieburtz, William B.

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TERRORISM: HOW TO USE TECHNOLOGY TO DETER AND DETECT (D&D)
pp. 460-465(6)
Author: Manning, Alan

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Session 16: Improvement Techniques

USING A TEAM-BASED APPROACH TO STARTING-UP NEW UNIT PROCESSES
pp. 479-508(30)
Author: Tyler, Thomas A.

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IS SPECIALIZATION REALLY DEAD?
pp. 520-527(8)
Authors: Sloan, David S.; Pelletier, Roy A.; Lothrop, Thomas L.

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Session 17: Bonds/Capital Financing

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CAPITAL FINANCING STRATEGIES
pp. 550-562(13)
Authors: Foster, Bart D.; Benson, Robert B.; Nagel, Ryan W.

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THE ROLE OF THE FINANCIAL ADVISOR IN A UTILITY BOND SALE
pp. 563-576(14)
Author: Kaplan, Dean

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Session 19: GASB 34

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SELECTING YOUR ASSET MANAGEMENT APPROACH
pp. 603-622(20)
Authors: Rogers, John; Bergen, Terry

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Session 20: Competitiveness

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Confirming Shareholder Value In the San Diego Water Department
pp. 637-640(4)
Author: Boomhouwer, Jacob

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INTEGRATED APPROACH TO COMPETITIVE UTILITY OPERATIONS
pp. 641-660(20)
Author: Kimball, Wayne M.

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Session 21: EMS

Accreditation of Water & Wastewater Utilities AWWA Accreditation Program
pp. 661-665(5)
Authors: Nieminski, Eva C.; Claveau, Clare Haas

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AN ISO 14001 CERTIFIED ENVIRONMENTAL MANAGEMENT SYSTEM BENEFITSTHE PUBLIC SECTOR
pp. 666-675(10)
Authors: Eckert, Beth; Shellenbarger, David

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ACHIEVING CONTINUAL IMPROVEMENT THROUGH ISO 14001 A CASE STUDY OF CHARLESTON CPW
pp. 676-689(14)
Authors: Danhauser, Robert K.; Cook, John B.

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Financial Benefits of Accreditation
pp. 690-707(18)
Authors: Kaplan, Dean; Nadol, Michael

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Session 22: Strategic Planning

STRATEGIC PLANNING: BALANCING CONTINUOUS IMPROVEMENT AND STRATEGIC INSIGHTS
pp. 708-721(14)
Authors: Kent, Jeffrey; Jones, Edgar; Rogers, John

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STRATEGIC PLANNING IN THE FASTEST GROWING CITY IN AMERICA
pp. 722-732(11)
Authors: Porter, Dennis B.; Segler, Kurt R.; Cole, William C.; Gallagher, John A.

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