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Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

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Publisher: Water Environment Federation

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WEF/AWWA Joint Management 2002

Session 01: Asset Management

CMMS EASES CMOM RESPONSE
pp. 21-33(13)
Authors: Stanton, Amy; Ekmark, Melissa; Peters, Jim

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IMPLEMENTATION OF A COMPUTERIZED MAINTENANCE MANAGEMENT SYSTEM FOR THE CITY OF ATLANTA
pp. 34-44(11)
Authors: Atere-Roberts, Samuel O.; Bash, Scott A.

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Session 03: Alternative Delivery Methods

SELECTING THE OPTIMUM DELIVERY PROCESS
pp. 64-74(11)
Authors: Schmidt, Harold E.; Layton, Troy E.; Rynning, Mark A.

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IMPROVING IMPLEMENTATION PERFORMANCE FOR CAPITAL PROGRAMS
pp. 75-101(27)
Authors: Allen, Bob; Matichich, Mike

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TORONTO BIOSOLIDS PROJECTS: THREE CONTRACTS, TWO DESIGN BUILD APPROACHES
pp. 102-121(20)
Authors: Nazareth, Vincent; Saknenko, Valera; Bryson, John; Oka, Kiyoshi; Wilewski, Vitek

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MANAGING A LARGE WATER SYSTEM EXPANSION
pp. 122-128(7)
Author: Yoder, Jess

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Session 04: Team

LABOR-MANAGEMENT TEAM SUCCEEDS WITH NEW MANAGEMENT MODEL
pp. 129-135(7)
Authors: Kidder, Joe; Hoeve, Mary

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GETTING AND STAYING COMPETITIVE
pp. 136-140(5)
Authors: NICHOLAS, EUGENE J.; FLYNN, CHUCK

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EMPLOYEE STUDY TEAMS DRIVE 4 MILLION IN COST SAVINGS
pp. 149-170(22)
Authors: Pintenich, Jeffrey L.; Balthrop, Hal

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Session 05: Rates and Charges

GETTING YOUR MONEY'S WORTH: USING RATE MODELS AS MANAGEMENT TOOLS
pp. 171-179(9)
Authors: Sampsel, Eric; Madigan, Jay; Pogge, Frank; Seader, David

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ASSESSMENT OF COMMERCIAL CUSTOMER WATER IMPACTS
pp. 209-223(15)
Authors: Rynning, Mark A.; Hartman, Gerald C.; Hargray, Vernon

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Session 06: Maintenance Optimization

MAINTENANCE STRATEGIC PLANNING: A CASE STUDY
pp. 224-239(16)
Author: NICHOLAS, EUGENE J.

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Session 07: MIS

IMPROVED UTILITY MANAGEMENT WITH TECHNOLOGY AND COMPETITIVE STAFFING
pp. 247-254(8)
Authors: Caldwell, John; Kellogg, Stephen

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WHAT A GENERAL MANAGER MUST KNOW ABOUT TECHNOLOGY TO THRIVE (THE SIX RULES OF NEVER)
pp. 255-260(6)
Authors: Courtright, Geoffrey; Manning, Alan

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Session 08: Performance Measurement

PERFORMANCE INDICATORS FOR WATER AND WASTEWATER UTILITIES
pp. 267-274(8)
Authors: Crotty, Patrick; Keeley, Kurt

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PERFORMANCE MEASUREMENT: EXPERIENCE FROM THE “FRONT LINES”
pp. 275-283(9)
Authors: Brueck, Terry; Pramanik, Amit

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Performance Measures: Going Beyond Competitiveness
pp. 284-292(9)
Author: Goscicki, Edward

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Session 09: E-Business

Web-Based Enterprise Information System Supports Phoenix Water Services Department Reengineering Needs
pp. 293-297(5)
Authors: Schell, Devin; Arn, Thomas; Baker, Daniel P.

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e-Business Without the Commerce
pp. 298-303(6)
Authors: Williams, Corey; Lynnes, Ryan

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WATER ON THE WEB: CUSTOMER INFORMATION TO PROMOTE CONSERVATION
pp. 304-313(10)
Authors: Gabaldón, Arturo; Weber, Michael D.; Vance, Daniel; Woodruff, David

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Session 10: Continuous Improvement

LESSONS LEARNED IN THE TRENCHES: THE WSSC PILOT PROGRAM
pp. 314-334(21)
Authors: Masengale, Debra L.; Deal, George; Sander, Lorraine

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Continuous Improvement At Massachusetts Water Resource Authority
pp. 335-354(20)
Authors: Walker, Leroy; Olstein, Myron

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Session 12: Utility Wide Issues

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Innovative Wastewater Master Planning
pp. 379-384(6)
Authors: Monroe, Alex L.; Vogt, Ken

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MODELING ONE OF THE LARGEST SANITATION DISTRICTS IN THE U.S.
pp. 385-396(12)
Author: Cote, Daniel H.

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Session 13: Energy

OUTSOURCING ENERGY MANAGEMENT AT VILLAGE CREEK WASTEWATER TREATMENT PLANT
pp. 397-402(6)
Authors: McMillon, Robert; Tipton, Randy

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THE ELECTRIC MARKET IN CRISIS: DANGER OR OPPORTUNITY?
pp. 424-428(5)
Author: Winter, John

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Session 14: Small Utilities

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Positioning Your Utility to Maximize Selling Price in Today's World of Acquisition Mania
pp. 444-452(9)
Authors: Ambrose, Robert D.; Mussman, J. Michael

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Session 15: Top Management Issues

Seven Bad Habits of Highly Defective Utilities
pp. 453-459(7)
Author: Zieburtz, William B.

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TERRORISM: HOW TO USE TECHNOLOGY TO DETER AND DETECT (D&D)
pp. 460-465(6)
Author: Manning, Alan

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Session 16: Improvement Techniques

USING A TEAM-BASED APPROACH TO STARTING-UP NEW UNIT PROCESSES
pp. 479-508(30)
Author: Tyler, Thomas A.

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IS SPECIALIZATION REALLY DEAD?
pp. 520-527(8)
Authors: Sloan, David S.; Pelletier, Roy A.; Lothrop, Thomas L.

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Session 17: Bonds/Capital Financing

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CAPITAL FINANCING STRATEGIES
pp. 550-562(13)
Authors: Foster, Bart D.; Benson, Robert B.; Nagel, Ryan W.

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THE ROLE OF THE FINANCIAL ADVISOR IN A UTILITY BOND SALE
pp. 563-576(14)
Author: Kaplan, Dean

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Session 19: GASB 34

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SELECTING YOUR ASSET MANAGEMENT APPROACH
pp. 603-622(20)
Authors: Rogers, John; Bergen, Terry

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Session 20: Competitiveness

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Confirming Shareholder Value In the San Diego Water Department
pp. 637-640(4)
Author: Boomhouwer, Jacob

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INTEGRATED APPROACH TO COMPETITIVE UTILITY OPERATIONS
pp. 641-660(20)
Author: Kimball, Wayne M.

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Session 21: EMS

Accreditation of Water & Wastewater Utilities AWWA Accreditation Program
pp. 661-665(5)
Authors: Nieminski, Eva C.; Claveau, Clare Haas

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AN ISO 14001 CERTIFIED ENVIRONMENTAL MANAGEMENT SYSTEM BENEFITSTHE PUBLIC SECTOR
pp. 666-675(10)
Authors: Eckert, Beth; Shellenbarger, David

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ACHIEVING CONTINUAL IMPROVEMENT THROUGH ISO 14001 A CASE STUDY OF CHARLESTON CPW
pp. 676-689(14)
Authors: Danhauser, Robert K.; Cook, John B.

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Financial Benefits of Accreditation
pp. 690-707(18)
Authors: Kaplan, Dean; Nadol, Michael

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Session 22: Strategic Planning

STRATEGIC PLANNING: BALANCING CONTINUOUS IMPROVEMENT AND STRATEGIC INSIGHTS
pp. 708-721(14)
Authors: Kent, Jeffrey; Jones, Edgar; Rogers, John

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STRATEGIC PLANNING IN THE FASTEST GROWING CITY IN AMERICA
pp. 722-732(11)
Authors: Porter, Dennis B.; Segler, Kurt R.; Cole, William C.; Gallagher, John A.

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