Skip to main content


Buy Article:

$9.50 plus tax (Refund Policy)

Or sign up for a free trial

This paper presents a case study of the application of several successful management practices for the staff and industrial users of any POTW's pretreatment program. An outline of the tools used to transform a pretreatment program into a proactive, efficient award winner is given. The management tools presented include:

Implementing new technology,

Building a relationship with your regulatory agency,

Building a relationship with industrial users and

Empowering staff and POTW teamwork.

Special attention is given to the topic of relationship building.

The case study outlines a successful example of how these tools have changed the industrial pretreatment program of a POTW. The POTW outlined in the presentation manages over 70 permitted industrial users working with a pretreatment staff of three. As presented, this pretreatment management toolkit can be duplicated for any POTW in a scalable fashion. Additional topics of the presentation include how to communicate with other departments within the municipality, city management, and different approaches for planning a budget and acquiring funding.

Improving a pretreatment program is never easy nor should it be expected to happen overnight. There are, however, success stories and this is one of them. These experiences are shared here and it is the authors' hope that they open the door for other programs to begin the climb towards success.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Data/Media
No Metrics

Document Type: Research Article

Publication date: 2001-01-01

More about this publication?
  • Proceedings of the Water Environment Federation is an archive of papers published in the proceedings of the annual Water Environment Federation® Technical Exhibition and Conference (WEFTEC® ) and specialty conferences held since the year 2000. These proceedings are not peer reviewed.

    A subscription to the Proceedings of the Water Environment Federation includes access to most papers presented at the annual WEF Technical Exhibition and Conference (WEFTEC) and other conferences held since 2000. Subscription access begins 12 months after the event and is valid for 12 months from month of purchase. A subscription to the Proceedings of the Water Environment Federation is included in Water Environment Federation (WEF) membership.

    WEF Members: Sign in (right panel) with your IngentaConnect user name and password to receive complimentary access. Access begins 12 months after the conference or event
  • Subscribe to this Title
  • Membership Information
  • About WEF Proceedings
  • WEFTEC Conference Information
  • Learn about the many other WEF member benefits and join today
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more