@article {Manning:2000:1938-6478:30,
	author = "Manning, Alan W.",
	title = "The State of the Wastewater Utility IndustryA Reflective Glance Back, and a Purposeful Look Ahead (9 in 10)",
	journal = "Proceedings of the Water Environment Federation",
	volume = "2000",
	number = "13",
	year = "2000",
	abstract = "Every wastewater utility—no matter how big or small—will face many new challenges in the next ten years. Changing regulations, reclamation, customer demands, infrastructure and finance, work practices, technology and training, and “even better practices” will all be factors as utilities compete for customers—and for their very survival. Looking at “9 in 10,” nine megatrends for the next 10 years, you can view the future as an impending disaster or a challenging opportunity. Anticipate these megatrends, plan, and prepare strategies to deal with each of them, and you will come out a winner—a more productive and solid utility.",
	pages = "30-40",
	url = "http://www.ingentaconnect.com/content/wef/wefproc/2000/00002000/00000013/art00002",
	doi = "doi:10.2175/193864700784607901"
}