MILWAUKEE'S PRIVATIZED OPERATIONS AFTER TWO YEARS
In 1996, the Milwaukee Metropolitan Sewerage District (MMSD) began a strategic planning process to determine if it was offering the most cost-efficient services to its customers. The outcome of that process was a performance-based contract with United Water Services. It was an historic moment in January 1998, when the MMSD approved a ten-year Operations and Maintenance service contract with United Water. This was the largest wastewater service contract signed in the United States and the first public sector competitive contract in the State of Wisconsin.
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Document Type: Research Article
Publication date: 01 January 2000
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