Judicious order acceptance and order release in make-to-order manufacturing systems

Authors: Rogers, P.1; Nandi, A.2

Source: Production Planning and Control, Volume 18, Number 7, October 2007 , pp. 610-625(16)

Publisher: Taylor and Francis Ltd

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Abstract:

This paper explores a two-stage input control system for fixed capacity make-to-order manufacturing systems (with heavy job tardiness penalties), that selectively accepts incoming orders and holds the accepted ones in a pre-shop queue prior to releasing them to the shop floor. Single-stage input control systems that only allow orders to be delayed in a pre-shop queue (i.e. they do not allow some orders to be rejected) have been previously investigated and found to negatively impact overall due-date performance. The hypothesis motivating this research is that judiciously rejecting a subset of incoming orders can prevent the order release queue from being overloaded when a surge of demand occurs. The input control system is evaluated via experiments using a discrete-event simulation model of a fixed capacity manufacturing system. The experiments reported here suggest that holding orders in the pre-shop queue does not improve due date performance, and that judiciously rejecting orders on its own is a viable alternative mechanism of input control that can deliver improved performance.

Keywords: Workload control; Order review and release; Input control; Discrete-event simulation; Due date performance

Document Type: Research article

DOI: http://dx.doi.org/10.1080/09537280701582422

Affiliations: 1: Department of Mechanical and Manufacturing Engineering, Schulich School of Engineering, University of Calgary, 2500 University Drive, Alberta, T2N 1N4, Canada 2: SR and ED Division, Canada Revenue Agency, Ottawa, Ontario, K1A 019, Canada

Publication date: 2007-10-01

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