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Contextualising design: Aspects of using usability context analysis and hierarchical task analysis for software design

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Abstract:

Usability Context Analysis is part of ISO 9241-11 and, as such, is recommended for use in user-centred design. However, studies involving a critical assessment of usability context analysis within the software domain are scarce; this paper details two small studies that involved the use of usability context analysis (UCA) and hierarchical task analysis (HTA). The first system involved designing a small subsite of a larger website, while the second system was a small database designed as part of an exercise by UK university students. Post-design evaluation suggested that the use of both UCA and HTA, rather than one or the other, was beneficial in gathering and analysing user requirements.

Keywords: Hierarchical task analysis; Small case studies; Software design; Usability context analysis

Document Type: Research Article

DOI: https://doi.org/10.1080/01449290600740835

Affiliations: Faculty of Computing, Engineering & Technology, Staffordshire University, Stafford, UK

Publication date: 2007-11-01

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