Skip to main content

Application of TPB to punctuation usage in instant messaging

Buy Article:

$60.90 plus tax (Refund Policy)


Instant messaging (IM) is being widely used in the workplace and personal life at an accelerated rate. In this paper, we empirically investigate an extension of TPB (Theory of Planned Behaviour) model to explain why individuals use punctuation in IM. Conceptually, we examine attitude and behavioural belief and their impacts on punctuation usage. Our research model was tested in an empirical study, which confirmed all of our hypotheses. This paper also explains why people prefer to use punctuation in IM and how the usage is moderated by the communication context.

Keywords: Attitude; Behavioural belief; Instant messaging; Punctuation usage; TPB

Document Type: Research Article


Affiliations: Department of Information Systems, University of Maryland, Baltimore County (UMBC), Baltimore, MD, USA

Publication date: September 1, 2007

More about this publication?

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more