The cognitive task analysis methods for job and task design: review and reappraisal

Authors: Wei J.¹; Salvendy G.²

Source: Behaviour and Information Technology, Volume 23, Number 4, July 2004 , pp. 273-299(27)

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Abstract:

This paper reviews and reappraises the current research on the cognitive task analysis methodology for job or task design and analysis. Specifically, it classifies the current cognitive task analysis methods for job or task design and analysis, sorts out commonalities and differences among all these cognitive task analysis methodology for job and task design and analysis by conducting pros and cons comparisons, and provides guidelines in selecting cognitive task analysis methods for job and task design and analysis. Moreover, based on the current literature review, a validated human-centered information-processing model for cognitive task performance was developed based on human information processing theory. This new model focuses on identifying all cognitive aspects of human performance in technical work, with the goal of assisting job (re)design to increase human job performance.

Document Type: Research article

DOI: http://dx.doi.org/10.1080/01449290410001673036

Affiliations: 1: Department of Management/MIS, College of Business University of West Florida Pensacola FL 32514 USA jwei@uwf.edu 2: School of Industrial Engineering Purdue University West Lafayette IN 47907 USA

Publication date: 2004-07-01

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