This paper investigates whether computer-aided systems engineering tool and systems development methodology usage reduce or increase the amount of stress (i.e. ambiguity and conflict) experienced by analysts. Increased methodology usage was found to be associated with less role stress. Computer-aided systems engineering tool usage, however, did not have a statistically significant impact on role stress.
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Document Type: Research Article
Department of Information Systems, College of Business Administration, University of South Florida, St. Petersburg, FL 33602, USA
Department of Management Science, College of Business Administration, University of South Carolina, Columbia, S.C. 29208, USA
Publication date: 2000-06-01
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