Publisher: Taylor and Francis Ltd

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Volume 19, Number 1, 1 January 2000

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Editorial
pp. i-ii(2)

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Understanding the roles of signs and norms in organizations - a semiotic approach to information systems design
pp. 15-27(13)
Authors: Stamper, Ronald; Liu, Kecheng; Hafkamp, Mark; Ades, Yasser

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Model mismatch analysis: towards a deeper explanation of users' usability problems
pp. 43-55(13)
Authors: Sutcliffe, Alistair; Ryan, Michele; Doubleday, Ann; Springett, Mark

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An exploratory investigation of the antecedents and impact of internet usage: an individual perspective
pp. 69-85(17)
Authors: Anandarajan, Murugan; Simmers, Claire; Igbaria, Magid

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Erratum
pp. 86-86(1)

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