If you are experiencing problems downloading PDF or HTML fulltext, our helpdesk recommend clearing your browser cache and trying again. If you need help in clearing your cache, please click here . Still need help? Email help@ingentaconnect.com

Designing information systems for maximum use in a dealing room environment

$61.74 plus tax (Refund Policy)

Buy Article:

Abstract:

The paper reports on an investigation into the users of financial dealing room systems in the City of London. These subjects have used a wide range of interactive systems for a number of years. Retrieving information from such systems is an integral and important part of the professional work of a financial dealer. Use of specific systems and specific features is often discretionary. The results obtained indicate that these users can display expert performance with a subset of each system. The same users also displayed novice performance with a large proportion of the functionality of the same systems. The pattern of known and unknown functions varied from user to user, but appeared not to be related to the user's job tasks. Accommodating such users in the design of future userinterfaces is discussed. Parallels with previous studies into discretionary and casual users are drawn.

Document Type: Research Article

DOI: http://dx.doi.org/10.1080/014492998119418

Publication date: July 1, 1998

More about this publication?
Related content

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more