Persuasiveness of expert systems

$61.74 plus tax (Refund Policy)

Buy Article:

Abstract:

Abstract. Expert system advice is not always evaluated by examining its contents. Users can be persuaded by expert system advice because they have certain beliefs about advice given by a computer. The experiment in this paper shows that subjects ( n = 84) thought that, given the same argumentation, expert systems are more objective and rational than human advisers. Furthermore, subjects thought a problem was easier when advice on it was said to be given by an expert system while the advice was shown in production rule style. Such beliefs can influence expert system use.

Document Type: Research Article

DOI: http://dx.doi.org/10.1080/014492998119526

Publication date: May 1, 1998

More about this publication?
Related content

Share Content

Access Key

Free Content
Free content
New Content
New content
Open Access Content
Open access content
Subscribed Content
Subscribed content
Free Trial Content
Free trial content
Cookie Policy
X
Cookie Policy
ingentaconnect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more